Privacy Policy

Anglia Decor Limited
Last updated: 12 April 2026

Anglia Decor Limited ("we", "us", "our") is committed to protecting the privacy of every person who visits angliadecor.co.uk or contacts us by telephone, email, or through our online enquiry form. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Anglia Decor Limited is an industrial and commercial contractor specialising in protective coatings, resin flooring, roofing, and cladding services. Our registered office is in Great Dunmow, Essex. You can contact our data controller directly at:

Email: info@angliadecor.co.uk
Telephone: 01702 965799

What Personal Data We Collect

We only collect personal data that is necessary for us to respond to your enquiry or provide our services. The categories of data we may collect include:

Information you provide directly — when you complete our contact form, send us an email, or telephone us, we may collect your name, email address, telephone number, company name, site address, and details of the work you are enquiring about.

Technical data collected automatically — when you browse our website, our hosting provider (SiteGround) automatically logs your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data is collected through standard server access logs and is used solely for website security monitoring and aggregate traffic analysis.

How We Use Your Data

We process your personal data on the following lawful bases under Article 6 of the UK GDPR:

Legitimate interest (Article 6(1)(f)) — we use the information you submit through our contact form or provide by telephone to respond to your enquiry, prepare quotations, arrange site surveys, and communicate with you about potential or ongoing projects. Our legitimate interest is the day-to-day operation of our business and the ability to respond to prospective clients who have approached us.

Performance of a contract (Article 6(1)(b)) — where you have engaged us to carry out work, we process your data as necessary to fulfil our contractual obligations, including scheduling, invoicing, and project communications.

Legal obligation (Article 6(1)(c)) — we may retain certain records (such as invoices containing your name and address) to comply with tax, accounting, and health and safety legislation.

Third-Party Services on This Website

Google Maps — our contact page includes an embedded Google Maps frame to show our location. When this page loads, your browser connects directly to Google's servers, and Google may set cookies or collect data in accordance with their own privacy policy. We do not control or have access to any data Google collects through this embed. You can review Google's privacy policy at policies.google.com/privacy.

SiteGround hosting — our website is hosted by SiteGround, whose servers are located in the United Kingdom and European Economic Area. SiteGround processes server log data on our behalf as a data processor. Their privacy policy is available at siteground.co.uk/privacy.

We do not use any advertising cookies, tracking pixels, remarketing tags, social media plugins, or analytics platforms on this website. We do not run Google Analytics or any equivalent third-party analytics service.

Cookies

This website uses only strictly necessary cookies required for basic site functionality (such as session management by our hosting provider). We do not use marketing cookies, preference cookies, or analytics cookies. Because we only use strictly necessary cookies, no cookie consent banner is required under the Privacy and Electronic Communications Regulations 2003 (PECR).

If we introduce any non-essential cookies in the future, we will update this policy and implement a consent mechanism before they are deployed.

Who We Share Your Data With

We do not sell, rent, or trade your personal data to any third party. We may share your information only in the following limited circumstances:

Subcontractors and suppliers — if your project requires specialist subcontractors, we may share your site address and relevant project details with them so they can carry out the work. We only share what is necessary for that purpose.

Professional advisors — our accountants and, where necessary, legal advisors may have access to data contained in invoices and contracts.

Legal requirements — we may disclose your data if required to do so by law, regulation, or court order.

How Long We Keep Your Data

Enquiries that do not proceed to a contract — we retain your contact details and enquiry for up to 24 months after our last communication, in case you wish to revisit the project. After that period, we securely delete your data.

Clients and completed contracts — we retain project records, invoices, and related correspondence for seven years from the date of project completion to satisfy tax, accounting, and statutory warranty obligations. Health and safety records are retained for 40 years where required by regulation.

Server logs — technical access logs are automatically overwritten by our hosting provider on a rolling basis, typically within 30 days.

Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

Right of access — you can request a copy of the personal data we hold about you.

Right to rectification — you can ask us to correct any data that is inaccurate or incomplete.

Right to erasure — you can ask us to delete your personal data where there is no compelling reason for us to continue processing it.

Right to restrict processing — you can ask us to suspend processing of your data in certain circumstances, for example while we verify its accuracy.

Right to data portability — where processing is based on consent or contract, you can request that we provide your data in a structured, commonly used, machine-readable format.

Right to object — you can object to processing based on legitimate interest. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, contact us at info@angliadecor.co.uk or telephone 01702 965799. We will respond within one calendar month of receiving your request. There is no fee for making a request, though we may charge a reasonable administrative fee if requests are manifestly unfounded or excessive.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our website is served over HTTPS (TLS encryption), and our hosting environment includes firewall protection, regular security patching, and access controls. Contact form submissions are delivered to us via encrypted email.

International Transfers

We do not transfer your personal data outside the United Kingdom or European Economic Area. If this changes in the future, we will ensure that appropriate safeguards are in place as required by the UK GDPR, and we will update this policy accordingly.

Children's Privacy

Our services are directed at businesses and commercial organisations. We do not knowingly collect personal data from anyone under the age of 16. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always show when the most recent revision was made. We encourage you to review this policy periodically.

Complaints

If you are unhappy with how we have handled your personal data, we would like the opportunity to resolve your concern directly. Please contact us at info@angliadecor.co.uk in the first instance.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

Available now, responding within 24 hours

For tendering enquiries, email info@angliadecor.co.uk

01702 965799